Welcome to The Dialogue Advisor, LLC Employee Assistance Programs
The Dialogue Advisor, Employee Assistance Programs are confidential services that help active employees, members of their households and their adult children up to age 26 (living in the employee's household) balance the demands of work, life and personal issues.
If we administer your employer’s employee assistance program:
You can access these programs 24 hours a day, seven days a week all year long.
Why Should I Call EAP?
When you or your eligible dependents need to talk with someone about a personal or work-related problem or concern, you may call the EAP confidentially anytime, day or night.
At your request, a licensed clinician will respond by phone to [non-life threatening] mental health or substance abuse emergencies.
During your call the clinician will evaluate your problem or concern, provide triage telephone counseling and can arrange for you to see an EAP licensed clinician for a face-to-face visit.
Toll-free EAP line:
Is EAP Really Confidential?
YES! Any communication you may have during the EAP sessions remains between you and the EAP clinician, within the limits of the law. The EAP program is an independent organization staffed by licensed clinicians who adhere to the strict confidentiality requirements of their profession.
No information will be shared with anyone else, unless you give written permission to the clinician to do so. Your use of EAP Services is confidential, except in cases of mandatory referrals, or when the EAP clinician has reason to believe that an individual poses an imminent risk of serious harm to him/her or others, or poses a threat to public safety. Your company supports the EAP policy of complete confidentiality.